Here's a streamlined list with seven realistic AI goals for a small business to achieve in the next quarter:
1. Customer Service Chatbot
Mini Goal: Implement a basic chatbot to handle common customer enquiries.
Action Steps: Choose a simple chatbot platform, like FreshChat, set it up on your website, and train it with a list of frequently asked questions.
2. Social Media Automation
Mini Goal: Automate posting on one social media platform.
Action Steps: Use AI tools, like ChatGPT and Adobe Creative Cloud Express, to draft content and create unique social media images, saving time and helping to post more often.
3. Email Marketing Optimisation
Mini Goal: Improve email open rates using AI.
Action Steps: Use an AI tool to optimise email subject lines and send times, and analyse the results to make further adjustments.
4. Basic Inventory Management
Mini Goal: Use AI to track and predict stock levels for a few key products.
Action Steps: Implement an AI tool for inventory management, input data for a few high-turnover products, and monitor stock levels.
5. Customer Feedback Analysis
Mini Goal: Use AI to analyse customer reviews for sentiment.
Action Steps: Set up a basic sentiment analysis tool to monitor online reviews and feedback, and generate simple reports to understand customer sentiment.
6. Simple Workflow Automation
Mini Goal: Automate one repetitive administrative task.
Action Steps: Identify a repetitive task, choose an AI automation tool, and configure it to handle that specific task.
